Frequently Asked Questions

Quick answers to common questions

Shopping & Products

Q: How many products do you have?

We curate 816+ authentic Diwali products across 15 categories including lights, diyas, decorations, gifts, and more.

Q: Where do the products come from?

All products are sourced from Amazon.in. When you click "Buy on Amazon," you will be directed to Amazon.in to complete your purchase.

Q: Are the prices accurate?

Prices are scraped from Amazon.in and updated regularly. However, Amazon prices can change. Always verify the final price on Amazon.in before purchasing.

Q: How do I know if a product is good quality?

We only show products with ratings of 3.5★ or higher. Check the review count and rating on each product card, and read detailed reviews on Amazon.in.

Ordering & Delivery

Q: How do I place an order?

Click "Buy on Amazon" or "Grab Deal" on any product. You will be directed to Amazon.in where you can complete your purchase using your Amazon account.

Q: Will I get my order before Diwali?

Delivery times depend on Amazon.in's shipping policies. Look for "Prime" eligible products for faster delivery. We recommend ordering at least 5-7 days before Diwali.

Q: What about delivery charges?

Amazon.in offers free delivery on orders above ₹500. Prime members get free delivery on most products. Check Amazon.in for specific delivery terms.

Q: Can I track my order?

Yes! After purchasing on Amazon.in, you can track your order through your Amazon account or the Amazon app.

Returns & Support

Q: What is your return policy?

All returns are handled by Amazon.in. Most products are eligible for easy returns within 7-10 days. Check the specific product page on Amazon for return eligibility.

Q: How do I return a product?

Log in to your Amazon account, go to "Orders," select the item, and initiate a return. Amazon will guide you through the process.

Q: Who do I contact for product issues?

For any product-related issues, defects, or concerns, contact Amazon customer service directly. They handle all customer support.

About Diwali Asia

Q: How does Diwali Asia make money?

We earn small commissions from Amazon when you purchase through our links. This costs you nothing extra—Amazon pays us a small percentage of the sale.

Q: Why should I use Diwali Asia instead of shopping directly on Amazon?

We save you time by curating the best Diwali products, finding the best deals, and organizing everything by category. Instead of searching through thousands of products, we show you the best options.

Q: Do you sell products directly?

No. We are a product discovery and curation platform. All sales are completed on Amazon.in, ensuring you get Amazon's payment security, delivery network, and customer support.

Q: Is my payment secure?

Absolutely! All payments are processed through Amazon.in's secure payment gateway. We never handle your payment information.