Shipping & Delivery

Everything you need to know about getting your Diwali products

How Delivery Works

All products on Diwali Asia are fulfilled and shipped by Amazon.in. When you click "Buy on Amazon," you're taken to Amazon where you complete your purchase. Amazon handles all shipping, delivery, and tracking.

πŸ’‘ Note: We are an affiliate partner. Amazon manages all fulfillment. You get Amazon's trusted delivery service!

πŸ“¦ Delivery Times

⚑ Amazon Prime Members

  • β€’ Same Day Delivery: Available in select cities (order before 12 PM)
  • β€’ 1-2 Day Delivery: Most products in major cities
  • β€’ Free Delivery: On eligible orders
  • β€’ Priority Support: Faster customer service

🚚 Standard Delivery

  • β€’ Metro Cities: 3-5 business days
  • β€’ Tier 2/3 Cities: 5-7 business days
  • β€’ Remote Areas: 7-10 business days
  • β€’ Free Delivery: On orders above β‚Ή500

πŸ’° Delivery Charges

Order ValueDelivery ChargePrime Members
Below β‚Ή500β‚Ή40-80FREE
β‚Ή500 and aboveFREEFREE

πŸ“ Order Tracking

Track your order easily on Amazon:

How to Track:

  1. Go to Amazon.in
  2. Click "Returns & Orders" (top right)
  3. Find your order
  4. Click "Track Package"
  5. See real-time updates!

You'll Receive:

  • βœ… Order confirmation email
  • βœ… Shipping confirmation with tracking ID
  • βœ… SMS updates on delivery status
  • βœ… Notification when out for delivery

πŸ—ΊοΈ Delivery Coverage

Amazon delivers to 19,000+ pincodes across India, including:

βœ… Covered Areas:

  • β€’ All metro cities
  • β€’ Tier 2 & 3 cities
  • β€’ Most towns & villages
  • β€’ Remote areas (may take longer)

⚠️ May Have Delays:

  • β€’ Very remote villages
  • β€’ Hilly/difficult terrain areas
  • β€’ During peak festival season
  • β€’ During extreme weather

❓ Common Questions

Can I change my delivery address?

Yes, you can change the address before shipping on Amazon. Go to "Your Orders" and select "Change" next to the shipping address. Once shipped, contact Amazon customer service.

What if I'm not home during delivery?

The delivery person will try to contact you. If unavailable, they may leave with a neighbor (with your consent) or attempt redelivery the next day. Check Amazon's SMS/email for details.

Is my package insured?

Yes, all Amazon shipments are insured. If your package is damaged or lost during transit, Amazon will replace it or refund your money.

Do you deliver during Diwali?

Yes! Amazon operates 24/7, even during festivals. However, delivery may take 1-2 days longer during peak Diwali season due to high demand.

Need Help with Your Order?

For shipping queries, contact Amazon customer service directly